Frequently Asked Questions
What to do if you are experiencing issues with device?
Please do not make the decision to bring device back to market; almost all issues can be fix with a text or phone call. We are available to answer any & all question Monday thru Friday 10am-7pm.
We can only help with apps listen on our channel page.
What if anything can you download to this Android device?
Once you have made purchase of this Android device it yours to do as you please; With that said we do not encourage you to make any changes in the settings.
The apps we at BlasTvSolutions gives you access to all content to ALL streaming services; This includes movies, tv shows, live cable networks, live sports and paid sports events
What to do if you go into an app that ask you to subscribe or sign in?
Unless you are prepared to possibly pay for something you have already paid for, please back out of this app. None of the apps we at BlasTvSolutions provide you will ever ask you to sign in or pay.
What if apps seem to buffer a lot?
Goto the settings. Goto systems choose that and then go to the bottom of that list (Restart). Choose restart and let device power down and restart. This can usually fix most issues.
Know you WiFi speed.
This is key to a great start. We recommend 300mbps speed or above to enjoy your service with very minimal buffering or interruptions. Hotspot connections via your cell phone or a shared hotspot may work for a short period but the bandwidth will not allow you to enjoy your services to its fullest.
Refund and Exchange Policy
1. Proof of purchase is required for returns and exchanges.
2. Merchandise must be returned within a 24 hour period with said proof of purchase for a refund or exchange.
3. Refunds will be subject to a 20% re-stocking fee.
4. Absolutely No Refunds on discounted items.
5. Exchange only after 24-hour period of purchase with original receipt. No Cash refund.
6. Exchange or refund must have all parts included along with original packaging and matching serial number(s).
Do You Need A VPN?
New to streaming? Not new to streaming?
Someone told you that you should use a VPN and now you’re wondering about it? Whatever the case, as something of a streamer myself, I can help answer this question. In short? Yes, a lot of streamers use VPNs, and for many good reasons.
The biggest concern for most full-time streamers is security, along with maintaining a good connection to their live streaming service and game servers. A VPN can help you out with both of those things, and can even sometimes lower your ping.
Mind you, the security concerns only increase in severity as a streamer grows more popular. And if they play multiplayer games, a VPN’s ability to protect against attacks becomes all the more important. Stay safe and keep your latency low as you stream.
Feel free to search some of the best VPNs in the business to find what is best for you.
Top VPNs for USA December 2024
NordVPN @ $72.00/2 years
Surfshark @ $48.00/ 2 years
Proton VPN @ $72.00/2 years
Other well-known VPN services Total VPN, IPVanish, ExpressVPN, Bitdefender VPN, Norton VPN, CyberGhost.